UrbanCode Deploy & ServiceNow integration Part 1

In this post I’m going to show you how to integrate UrbanCode Deploy and the cloud-based IT Service Management (ITSM) platform ServiceNow.

We can orchestrate deployments from ServiceNow by invoking outbound UCD REST services, as well as configure UCD to call ServiceNow to create, update changes, incidents, tasks, or other ServiceNow table records.

For my purpose, I’ve used the ServiceNow Developer Program who provides developers with resources to learn, build and deploy applications on the ServiceNow platform.

I’ve used “New York” ServiceNow version. Things can change if you use a different version.

Additionally, I’ve installed the ServiceNow plugin on UCD which allows to easily perform CRUD (create, read, update and delete) operations on records with convenient steps such as check and query records.

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